WIFI, Internet & Phone FAQ
Cases tab on the Dashboard shows all the issues that are currently open with essensys. By clicking on a case you will be taken to the Support section of Oc...
Thu, 2 Nov, 2017 at 1:12 PM
When logging in to Occupie Connect you will be taken to the dashboard page. From here you can navigate the rest of the site. On this page you will se...
Thu, 2 Nov, 2017 at 1:12 PM
Introduction Users will have access to different parts of Occupie Connect depending on their role. Users within a site can have a role of either User, or ...
Thu, 2 Nov, 2017 at 1:13 PM
Introduction Smart Search allows you to quickly find users, cases, and phone numbers from anywhere within Occupie. Search Results Enter any text...
Thu, 2 Nov, 2017 at 1:14 PM
Introduction It is now easier to log into your handset, using your Occupie Connect app. QR Code Handset Log In allows you to use your Occupie Connect app t...
Thu, 2 Nov, 2017 at 1:15 PM
Introduction To use the app you must:
Have the app downloaded onto your phone.
Be a registered user on Occupie Connect with a username and passwor...
Thu, 2 Nov, 2017 at 1:17 PM
Introduction The Occupie Connect App allows you to:
Forward your desk phone number to another number, most commonly your mobile/cell phone.
Reset y...
Thu, 2 Nov, 2017 at 1:18 PM
Introduction In the new Bandwidth Graphs, you can view the bandwidth usage of your company over the last month. You can see where peaks occur, assess w...
Thu, 2 Nov, 2017 at 1:19 PM
Current cases can be accessed from the Dashboard or by selecting View Case in support. These are cases that are yet to be resolved. At the bottom of the pag...
Thu, 2 Nov, 2017 at 1:20 PM
Here you can log problem cases or questions for the essensys team on behalf of yourself or your colleagues. You can also review previous cases or check thei...
Thu, 2 Nov, 2017 at 1:21 PM