Downtown Works Support

Introduction A user's PIN is used to access their Voicemail, and to log into a handset. If a user has forgotten their PIN number, it can be reset...

To edit a number select it from the Telephone Manager table and click Edit at the top of the screen. Status (To Activate or Deactivate a number...

Hunt group introduction A hunt group is a way to connect different phone numbers together into a group so that they can all be called from one selected mai...

Introduction Reports are found in Telephone Manager. There are three types of call reports available in Occupie Connect. Call history - A short repor...

Introduction Here you can see details of users within your company. Associated Extension shows the extension at which the client user can be reached. Role...

Introduction The My Account page shows some of your details as a system user including ‘Title’, ‘First name’, ‘Last name’, ‘Job Title’, ‘Telephone’ and ...

Introduction If you are an Admin, you can invite your users to Occupie Connect, and set up their accounts. Inviting new users To invite new users, ...

What is Wi-Fi Secure, and why we use it instead of standard Wi-Fi methods Introduction Wi-Fi Secure, also referred to as 'Username based Wi-Fi', ...

Manage access to Wi-Fi for you and your colleagues Introduction To access Wi-Fi, you and your colleagues will need to be added to Occupie Connect by y...